content creation

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Academics hear it all the time, it’s a mantra of sorts. Publish or die. Publish research, books, articles, etc. in order to maintain your career and keep your job. As a tenured professor, you’re expected to be creating new content on a regular basis.

While publish or die has been a long standing expectation in academia, it is quickly becoming a mantra for public relations, marketing and communications professionals as well. Content creation has rapidly become a foundation for successful marketing campaigns across any and all industries. From universities to tech companies, law offices to start-ups, small businesses to international corporations, content creation is often at the core of the marketing plan.

Between blogging, twittering, updating Facebook pages, sharing on delicious, uploading to YouTube or Flickr or maintaining websites, content creation has become the mainstay of communications. In addition to being great content creators, marketers have to be creative and tech savvy, developing not only print materials and website copy, but good design standards, easy-to-use web sites and other online outposts, and video and audio content as well.

Being a good marketer is no longer simply about being a good writer and strategist. It’s about being a prolific, reliable and engaging content producer. As many marketing managers can attest, publish or die can easily be applied to our positions in any industry. I do think that in many cases, especially in higher ed programs that teach communications and marketing, this publish or die concept is rarely addressed. The focus is on more traditional and high-level marketing skills, but the core skills needed to use the new tools of online marketing are rarely taught. We should not assume that correct and effective use of these tools or the understanding of the new publish or die mantra is understood by online-savvy students. Instead, we should focus on educating a new generation of marketers who understand these tools both from a technical standpoint and from a strategic standpoint.

For example, content creation has a significant impact on SEO, and every marketer will be expected to measure and report on web traffic. When is the last time you saw a core course in SEO and SEM, google analytics and web traffic management in a marketing program at the undergraduate or graduate level? We need to teach students about publish or die standards in order for them to be successful contributors to the marketing community.

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Pointing_FingerWe hear it all the time. From clients, from fellow marketers, from our peers: Content creation is great, and there are so many people in our organizations and institutions who have a great story to tell, and want to tell it. The challenge is getting those people to sit down and contribute content in a meaningful and timely manner.

This is understandable. A discussion sprang up this week about why we don’t see more college presidents twittering. My first reaction? They’re already insanely busy, what college president has TIME for that? The same has happened time and again… the CEO of one of our clients wants to blog, and he’d be great at it, but we can never get him to sit down and write.

As marketers, this has become an interesting new challenge. We used to play the role of content creator ourselves. But with blogs, Twitter, Facebook and YouTube established as important communications channels, we’ve taken on a larger role of content aggregator and distributor, and even more important, content instigator.

I may be going down the road of coining yet another term for something someone has already named, but I think this is an important distinction to make. In order to get the right content in the right place with the right voice at the right time, we’ve got to have authenticity. And authenticity comes from having the actual person write, record, perform etc. Or as close to that as possible. We spend a lot of time worrying about what we’re going to create (a video, a podcast, a blog post, a newsletter article??)  and where we’re going to put it (on the website, on the blog, on youtube, on twitter, on facebook, everywhere??)

But how much time do we spend chasing down the content itself? I would argue that many marketers would respond — A LOT! A major role that gets lost in the shuffle of our many varied new marketing responsibilities is that of content instigator.

Instigator might be too nice. Nag, badger, bait, heckle, hound, cajole, bribe, beg! I’m sure most marketers have been reduced to some or all of these methods when attempting to get individuals to contribute to content marketing efforts. We’re learning every day what works (and what doesn’t) when it comes to trying to get the content creation process to go smoothly and work for all the different parties involved.

In a future post I’ll talk about some ways we’ve been successful in doing so, but my point here is that it’s something we don’t often talk about but that is crucial in many marketing efforts today. We hope you’ll share some of your experiences with content instigation issues, and we’ll continue to talk about it in new ways.

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