Using Social Media in a Crisis Situation [#SMinEDU Summary]

29 October 2012

Last Thursday we held our #SMinEDU chat about using social media in a crisis. We touched on both PR crises and “Real” crises.  Below is a summary from moderator Ben. Anything to add?     [<a href="" target="_blank">View the story "Social Media in a Campus Crisis #SMinEdu" on Storify</a>]


Navigating Wikipedia as a Communications Manager - A discussion with Phil Gomes of Edelman Digital

25 October 2012

I had the pleasure of chatting with Phil Gomes, SVP of Digital Integration for Edelman, about how to best navigate Wikipedia on behalf of your organization. Some of the questions we were trying to tackle were: What’s the current relationship between PR and Wikipedia, and where might it be going? How we can we appropriately and [...]

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Bernie Fine, Communications, and PR Crisis Management

13 December 2011

In case you hadn’t heard, we’ve been dealing with a… well…little PR issue at Syracuse University. Yes, our Assistant Basketball coach was accused of child molestation - what every single campus across the country - including ours - was breathing a sigh of relief that we didn’t have to deal with in the wake of [...]